https://listedin.us/listings/editorial-services?format=rss&page=1&category_id=10862 ListedIn US en We are seasoned Experience Management (XM) experts with a passion for turning complex data into strategic insights. We blend cutting-edge analytics with a human-centered approach to revolutionize interactions.Our core expertise includes:Customer & Brand Experience:Customer Experience (CX) OptimizationVoice of Customer (VoC) Program DevelopmentProduct (PX) & Brand (BX) ExperienceCompetitor Benchmarking, Brand Awareness, & Reputation TrackingMarket Research, Product Naming, & Concept TestingEmployee & Leadership:Employee Experience (EX) & EngagementOnboarding, Training, & Exit Program EvaluationCulture and Climate AssessmentsCustomer & Employee Effort, Feedback, Engagement, & RetentionNet Promoter Score (NPS) AnalysisDigital & Data Insights:Digital Transformation & Big Data InsightsSales Potential & Outcomes AnalysisJourney Mapping & Customer SegmentationLongitudinal Metrics Tracking & PulsesText and Sentiment AnalyticsPricing & Price SensitivityWorkflow & Automation OptimizationWe employ quantitative and qualitative research methods – surveys, observations, focus groups, one-on-one interviews, and experimentation – to collect primary data to answer every research question imaginable. We tie attitudinal and behavioral metrics to operational outcomes and success indicators that offer compelling insights to improve the bottom line and beyond.With a data-driven and creative mindset, we lead transformative projects delivering real results:We have identified $12.4 million in unrealized sales potential for a global consumer packaged goods premium brand.We have aligned 50+ international markets across seven (7) CX areas and 65+ customer touchpoints to facilitate quarterly and annual global planning efforts.We have extracted and organized hundreds of customer journey “peaks” and “pits” for five (5) distinct customer journeys utilizing three (3) years of archived CX qualitative data.And many, many more...With 17+ years in industry, we offer a perfect blend of academic rigor and practical application for unparalleled insights.Subscribe to XM PulseStay ahead of the curve with updates, analyses, and new research in all things experience management. Get our newest newsletter editions direct to your inbox and claim your $80 bonus offer! Subscribe Here https://listedin.us/listings/xmscience 091d584fced301b442654dd8c23b3fc9 Thu, 06 Apr 2023 00:00:01 +0000 Business Consulting f513e77f6c147dbb5c3d2f62f5d6e239 Thu, 23 May 2019 15:52:30 +0000 Editorial Services Proven strategies and tools developed by John Mulligan and Associates to help you build your brand long before the interview. We can help you develop your personal brand and give you the tools you nee 24871a24babba7a37fcd8eab5a1e8e11 Tue, 07 Jan 2014 00:00:01 +0000 Editorial Services Professional Business Resumes -Resumes By Design 995693c15f439e3d189b06e89d145dd5 Tue, 27 Apr 2021 00:00:01 +0000 Editorial Services CVIDirect 8baf174bc2c0797ba24afc9ff9be7e76 Mon, 23 Mar 2015 00:00:01 +0000 Editorial Services 5ae300cff97e89e5204fc3dd7b59982a Sat, 15 Feb 2014 04:36:33 +0000 Editorial Services RFP/RFI content library solution. 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